Connecting Cultures.
Aligning Performance.

 

Connecting Cultures.

Aligning Performance.

MINDTRIBES is focussed on the Future of Work, Employees and Customers. 

Our Solutions

MINDTRIBES delivers business improvement by aligning processes, people, leaders and customers using big data, automation, intercultural capability and leadership expertise.  Our 12 month support of clients and performance focus has become our differentiator.  We answer 3 big questions for clients:

Who are your diverse customers?

By analysing your changing customer demographics and customer data, and by providing insights into your cross-cultural customers, MindTribes increases your share of the “migrant wallet”

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How do you service your customer?

By building your internal capability, and cross-cultural competencies, MindTribes measurably improves your metrics like CSAT, NPS, error rate, duplication, and speed to competence.

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Who services your customer?

MindTribes unique, top down (Executive/Board) and bottom up (Line managers) approach to influence strategy, champion and support CALD employees progresses culturally diverse talent.

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“The transformation in results and cultural alignment since then has been outstanding”

Santa Fe Wridgways, CEO, 2017

Div provided great value and insight from her experience and the team took away many techniques and ideas that are now embedded in our business.

Callaway, Finance Director, 2017

“Leaders like myself had the right support to coach both on sales performance and cultural behaviours. I loved working with Div and would strongly recommend [MindTribes]”

American Express, Team Manager, 2016

“[MindTribes’] methodologies and approach changed the conversation in our offshore leadership team in order to more accurately comprehend the way we needed to speak with our customers.”

GLS, CEO, 2016

“In an environment where profit for purpose, shared value and conscious capitalism are shaping the future of business, MindTribes has been a leader from the outset… We could not wish for a better change agent for girls.”

Plan Deputy CEO, now CEO, 2017

Selected Clients

From captive to offshored delivery centres, multinationals with globally dispersed teams, to multicultural workforces, all servicing diverse customers; our solutions have provided a major shift in how our valued clients do business. 
Amaysim
callaway
Lion Logo
NAB
Telstra
Aurizon

Want your off-shored or global teams to sell, service, buy or negotiate better?

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