Connecting Cultures.
Aligning Performance.

 

Connecting Cultures.

Aligning Performance.

MINDTRIBES develop and support your resources to lead, follow, sell, service, and negotiate in a foreign business climate.

Our Solutions

Our focus on supporting people cross border up to a 12 month period, has become our differentiator. We target our cultural knowledge to the context of the work or business environment.

Offshore Contact Centres (Captive and Vendor)

MindTribes use of scalable solutions, to support customer experience,  leads to a measurable impact to clients in terms of Revenue, Quality, CSAT, NPS etc.

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Shared services (Captive and Vendor)

By building internal capability, and cross-cultural competencies, MindTribes improves efficiency, error rate, duplication, speed to competence, autonomy etc.

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Culturally Diverse Workforces

MindTribes unique, top down (Executive/Board) and bottom up (Line managers) approach to influence strategy, champion and support CALD employees progresses culturally diverse talent.

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“The transformation in results and cultural alignment since then has been outstanding”

Santa Fe Wridgways, CEO, 2017

Div provided great value and insight from her experience and the team took away many techniques and ideas that are now embedded in our business.

Callaway, Finance Director, 2017

“Leaders like myself had the right support to coach both on sales performance and cultural behaviours. I loved working with Div and would strongly recommend [MindTribes]”

American Express, Team Manager, 2016

“[MindTribes’] methodologies and approach changed the conversation in our offshore leadership team in order to more accurately comprehend the way we needed to speak with our customers.”

GLS, CEO, 2016

“In an environment where profit for purpose, shared value and conscious capitalism are shaping the future of business, MindTribes has been a leader from the outset… We could not wish for a better change agent for girls.”

Plan Deputy CEO, now CEO, 2017

Selected Clients

From captive to offshored to global delivery centres, to multinationals with globally dispersed expatriates, our services have provided a major shift in how our valued clients do business cross border.
Amaysim
callaway
Lion Logo
NAB
Telstra
Aurizon

How we can help

Australia’s connection to foreign business climates is growing

Australians are leading more geographically spread teams. Asian, ASEAN and African staff are connecting with Australian customers and executing Australian business processes.

Yet, terminated or poor outsourced relationships, poor cross border mergers and acquisitions, unsuccessful global shared services divisions and expatriate failures are on the rise.

Here is the gap that exists for developed countries leaning on developing countries for growth. The consistent culprit sited in all these instances is poor cultural fit and integration.

We develop and support your resources to lead, follow, sell, service, and negotiate in a foreign business climate.

Want your off-shored or global teams to sell, service, buy or negotiate better?

 

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